Integrations and business process automation
We connect systems and remove manual steps that slow work down, duplicate entry, and increase the chance of error.
When this approach makes sense
- The same data is entered manually into several systems.
- Information does not flow automatically between applications.
- Documents are created and sent manually instead of from existing data.
- Processes require review and approval, but notifications and statuses are not connected.
- Data is synchronised irregularly or with errors.
- Manual work limits growth capacity without adding staff.
What the service includes
- Analysis of existing systems and data flows
- API integrations between business applications
- Connections to accounting systems
- Integrations with inventory, e-commerce, and CRM
- Automated document generation
- Notifications and alerts based on events
- Scheduled tasks and background processes
- Data synchronisation between systems
- Error handling, retries, and logs
- Monitoring of automated flows
- Retry strategy and human review where required
- Integration documentation and maintenance
Typical applications
- Automatic transfer of orders from e-commerce to accounting and inventory
- Stock level synchronisation across multiple systems
- Generation of quotes, invoices, or contracts from business data
- Notifications on order, delivery, or approval status
- Automated reports and data exchange with partners
- Removal of duplicate entry between internal systems and external tools
Development process
The process is deliberately simple and transparent: clear scope, short phases, and a version you can use. That reduces risk and keeps the work aligned with how your organisation actually operates.
Gathering requirements
We work with you to define what the system must solve. The aim is a first usable version — a minimum that can be relied on in daily work — not everything at once.
User stories, use cases, and sketches
Requirements are broken into small parts: who does what, why, and with what result. Where useful, we use flow sketches or simple wireframes to align expectations quickly.
Estimates and cost
Each unit of work gets a realistic estimate. Together they give a clear view of duration and cost. Requirements can change — with a transparent impact on timeline and price.
Priority backlog
Before development starts, agreed items go into a priority list: features, integrations, fixes, and everything needed for a viable delivery.
Defining phases
Work is split into short phases (usually one to two weeks). Each phase has an agreed scope and a goal: a part of the system that can be reviewed and verified.
Iterating and reviews
At the end of each phase we review progress, correct assumptions, and choose the next set of items. You stay in control of direction while the system is built.
Go-live
When a version is ready, we roll out in a controlled way: data preparation, checks in real conditions, and support for first use. Quality improves through phases — not only at the end.
Quality and security
- Secure data exchange and API key management
- Logs and monitoring of automated flow execution
- Error handling without data loss
- Retry strategy for temporary interruptions
- Data validation before and after transfer
- Documentation of all integrations and dependencies
What we need from you
- Overview of systems to connect and available APIs or data exports
- Description of the process being automated
- Sample data and expected outcomes
- Contacts at external system providers if needed
- Definition of what happens when automation fails
- Availability for testing in real conditions